Should iPhone buyers have expected the device to act like an iPod or a cell phone at battery replacement time? That may be a key question if a lawsuit against Apple proceeds to trial. The plaintiff is seeking class action status in his action against the company, charging that it didn't inform consumers they would have to send their iPhones away for professional installation of new batteries.
An Illinois resident has filed a lawsuit against Apple (Nasdaq: AAPL) Make the Mac a 1st Class Citizen in a Windows Shop Latest News about Apple and AT&T (NYSE: T) Latest News about AT&T alleging the companies were deceptive about the iPhone's battery replacement process. The suit, brought by Jose Trujillo, claims customers were not clearly informed that the iPhone was sealed, and that the device would have to be sent away for battery replacement at an additional cost.
"Unknown to the plaintiff and undisclosed to the public prior to purchase, the iPhone is a sealed unit with its battery soldered on the inside of the device so that it cannot be changed by the owner," reads the complaint. "The battery enclosed in the iPhone can only be charged approximately 300 times before it will be in need of replacement, necessitating a new battery annually for owners of the iPhone."
Apple's battery replacement policy -- now clearly stated on the Web site -- is that it will charge US$79 plus $6.95 shipping for the replacement after the one-year warranty has expired on the device. Trujillo filed the suit in the Circuit Court of Cook County. He is seeking class action status.
Source: ecommercetimes.com
Tags: Battery Replacement | Court County | device | Illinois | iPhone | iPod | lawsuit | Phone | trial | Trujillo | warranty
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